Delete your Woo Party account
Last updated: October 21, 2026
You can delete your Woo Party account at any time and for free: from the app, or by email if you no longer have access to it. Here is how, what is deleted, what is kept, and how to delete only some data. More details in the privacy policy.
In the app
- Open the “Profile” tab, then tap the gear icon at the top right to open “Settings”.
- In the “Account” section, tap “Delete my account”.
- Confirm with “Delete for good”.
Deletion is immediate and permanent.
Without the app
Write to [email protected] from your account's email address, asking us to delete your Woo Party account. We delete it and confirm by email within one month at most.
What is deleted
- Your profile: nickname, avatar, title, level, experience, stats, language and notification preferences.
- Your email.
- Your friends, and blocks made by you or against you.
- Your achievements and your packs.
- Your campaign memberships: a live campaign you ran passes to its longest-standing member, or is deleted if you were alone in it.
- Your sign-in sessions and your phones' notification tokens.
What is kept
- Game results (game, date, ranking, points) stay in the history, with the nickname and avatar shown at the time, but are no longer linked to your account: they are part of other players' games and campaigns.
- Reports you sent or that concern you are kept, with the nickname at the time, for moderation and to fight abuse.
- Technical logs (IP address, date, request) are kept for at most one year.
- Your purchases: Apple or Google keeps a record of your transactions, and RevenueCat your purchase history, tied to a technical identifier (no name or email), under their own rules. A purchased pack can be recovered on a new account with “Restore my purchases”, from the same App Store or Google Play account.
- Ad data collected by Google is not linked to your Woo Party account: Google keeps it under its own rules, and you can reset your advertising ID in your phone's settings.
Deleting only some data
You can erase part of your data without deleting your account. In the app, you can:
- remove a friend: “Friends” tab, open their profile, then “Remove from friends”;
- unblock a player: Settings → “Blocked players”;
- leave a live campaign you don't run: open it, then “Leave the campaign”;
- remove your phone's notification token: it is erased from our servers when you sign out (Settings → “Sign out”). To simply stop receiving notifications, turn them off in Settings → “Notifications”.
For any other data (for example your game history or your stats), write to [email protected] from your account's email address, saying what you want deleted. We handle the request and reply by email within the same time as an account deletion: one month at most.