Terms of sale

Packs are offered by the publisher of Woo Party:

A pack adds cards to a game: questions, word pairs or themes. Before you buy, the app's Shop presents each pack: the game it is for, the number of cards, a description and a preview. It is digital content, usable only in the app.

Each pack is bought once: there is no subscription and no recurring payment. Woo Party involves no gambling: you neither stake nor win real money.

The price is shown in the Shop, in your store's currency, taxes included. It may vary from country to country. The price that applies is the one shown in Apple's or Google's payment window when you confirm the purchase.

To buy a pack, you need a Woo Party account. The purchase is made in the App Store or Google Play payment window, with the payment method of your Apple or Google account. Apple or Google collects the payment and sends you the receipt, under its own terms; we never have access to your bank details. The purchase is complete once the store confirms the payment.

The pack is unlocked as soon as the payment is confirmed. It is tied to your Woo Party account: you get it back by signing in on another phone. If a purchase does not show up, the Shop's “Restore my purchases” button retrieves it from the App Store or Google Play account that paid for it; otherwise, write to us.

If you delete your account, the packs tied to it are deleted with it. A purchased pack can be recovered on a new account with “Restore my purchases”, from the same App Store or Google Play account.

Packs are digital content supplied as soon as you pay. The 14-day withdrawal period for distance purchases no longer applies once the pack is unlocked, when you have agreed to receive it immediately and acknowledged that you thereby lose this right (article L221-28, 13° of the French Consumer Code).

Refunds go through Apple or Google, under their own terms: on iPhone, from reportaproblem.apple.com; on Android, from your Google Play order history. A refunded pack is removed from your account.

You benefit from the legal guarantee of conformity for digital content (articles L224-25-12 and following of the French Consumer Code) for two years from the supply of the pack. If a pack does not work or does not match its description, write to us: we will bring it into conformity or, if that is not possible, you can get a price reduction or a refund.

We may fix or improve the cards in a pack, at no cost to you. Should a change significantly reduce your access to the pack or its value, we would tell you in advance and you could cancel the purchase and get a refund.

For any question or complaint, write to [email protected]. If we cannot find a solution together, you can turn to the consumer mediator free of charge:

These terms are governed by French law. If you live in another country, you keep the protection of the mandatory rules of your country. In case of dispute, the competent courts are those designated by law.